3 really valuable ways bank CEOs have for reaching a successful bank sale (Part 2)
In Part 1, we talked about the fact that you only sell your bank once. And we asked the question “How can you possibly prepare for that?”
We also pointed out that selling a bank isn’t like selling a house.
You can't just put a fresh coat of paint on things, get the yard looking good, replace a few appliances, stage it, and get it sold.
Steady and predictable earnings consistency is the primary driver of a bank’s value.
The 3 drivers to steady and predictable earnings consistency are:
- People
- Procedures and Policy
- Leadership
In Part 1 we focused on people.
We needed to change our mindset regarding hiring.
We needed to move hiring to the strategic asset status it was.
We needed to move from a “surplus” mindset to a “scarcity” mindset.
A “surplus” mindset is the norm – “There are plenty of people out there, we’ll just find one.”
A “scarcity” mindset is “We are looking for people who are not looking for a new job.”
A surplus candidate’s mindset is “Here is what I have (skills, experience, academics, competencies), what do I get (title, office, money, perks, authority)?”
A scarcity candidate’s mindset is “What am I going to do (what specific work, what kind of impact can I have on the organization to be successful, who will I be learning from, who is the team I will be working with), and what can I become (what new skills will I have that I will be able to put to use to have more of an impact over the long-term, what will this role do for my long-term career value)?”
In Part 2, we will be focusing on systems and processes and leadership.
Procedures need to be consistent to be a great company.
Again, McDonald’s is a good example of consistency. They have never won a cooking award but have sold billions of hamburgers. You know when you get a McDonald’s hamburger, regardless of where you are, what that hamburger is going to taste like.
Consistency is what gets your customers telling others about your bank.
When your customers tell somebody about their experience, they risk their reputation.
They want a high degree of certainty that the people they tell about your bank will have the same great experience.
To get, and maintain, that consistency an organization must communicate effectively.
Every detail communicates.
How your people communicate demonstrates, more than any other factor, their competency and value as a thinker, decision-maker, strategist, researcher, motivator, teacher, coach, role model, and respectful team player.
The thoughtfulness of each person’s communication demonstrates to others in the organization that they truly are taking a leadership role.
And the best way to demonstrate a leadership role is through the way one expresses themself.
To enjoy freedom and independence in the workplace – always trusted to perform to the best of your ability without constant scrutiny and supervision – one needs to learn how to communicate their thoughts, suggestions, concerns, and observations effectively.
The way each person expresses themselves in written reports, in meetings, or on the phone, is composing a narrative of their skills.
Policy is simple.
It is meritocracy.
In a meritocratic environment:
People get fair treatment without regard to personal relationships, politics, nepotism, or whether they do or don’t hold an investment in the company.
How well each employee reflects the foundations of the company propels them and keeps them in a position of leadership.
Leadership is reflected in everything each person does.
That creates the consistency the organization is striving for.
Consistency is rare.
It is extremely difficult to achieve.
Every detail communicates.
Action plan:
- Audit your bank’s consistency.
- As an example, do you ever think “I will send (my aunt, my friend, my industry colleague) to this (specific) person.” If you do, ask yourself why.
- Audit how your bank communicates.
We had weekly reports that each person submitted.
Weekly reports were not a form they filled out. In fact, the form was whatever the person felt should be included in the report. Forms lead to doing the minimum and missing the purpose of the communication.
Well-crafted written reports were the primary tool we used to maximize our effectiveness as a company, and the reports were the best tool each employee had to help them take their careers to new levels.
It was through those reports that colleagues, management, and the board (those judging) had clear evidence of that person’s leadership abilities.
The content of their report demonstrated mastery of their area of influence. They would then experience less scrutiny, less supervision, and less frequency and volume of their reporting because they became such effective communicators.
They created value for themselves that nobody could ever take away from them.
As the influence and significance of their reports increased, so did their success, respect, flexibility, and freedom.
There are zero hacks or tricks in this newsletter. Just proven tactics that help you choose the right path for your bank.
Your path will:
- Inform your strategic plan.
- Guide your annual business plan and budget.
- Clarify priorities.
- Define your message so it can be communicated with confidence.
This is how savvy bankers navigate.
They build smart and valuable banks and choose the best time to sell - serving the needs of the shareholders and the board.
I hope you found this short lesson helpful.
What are your thoughts?
I’ll see you next week.
Categories
All Categories a bank ceo's step-by-step guide account management accountability acknowledgment acquisition costs acquisition planning acquisition readiness acquisition risk acquisition strategy acquisition success acquisition target acquisition targeting advisory board annual business planning annual meeting annual meeting strategy annual meetings asset size assumption examination auction process authority transition balance sheet management balance sheet optimization balancing act bank acquisition bank capacity bank ceo bank ceos bank culture bank directors bank examination cycle bank exit planning bank exit strategy bank financials bank leadership bank m&a bank m&a strategy bank management bank merger bank mergers bank multiples bank operations bank performance bank profitability bank sale negotiation bank sale preparation bank sale process bank sale strategy bank scale bank shareholder value bank story bank strategy bank succession planning bank valuation bank valuations bank value banking banking culture banking economics banking leadership banking relationships banking scale baseball analogy behavioral incentives benefits communication board alignment board and shareholder alignment board approval board culture board decision making board documentation board dynamics board education board effectiveness board expertise board governance board management board meeting board meetings board members board of directors board preparation board recognition board recommendation board relations board relationships bond portfolio management bonus structure book vale dilution borrower relationships brand inventory brand transition business continuity business development business model evaluation business preparation business psychology buyer evaluation buyer identification buyer interest buyer meetings buyer outreach buyer perspective buyer pool development buyer presentation buyer questions buyer relations buyer relationships buyer research buyer screening buyer types buyer's perspective buyer-ready bylaws review calling blitz capacity assessment capital allocation capital constraints capital flexibility capital management capital planning capital policy capital strategy career advancement career development career pathing career reflection career transition cash vs stock cash vs stock offers ceo disengagement ceo leadership ceo mindset ceo preparation ceo role ceo transition certainty of closing certificate surrender change management change-in-control agreements client briefings closing checklist closing day commecial lending commercial lending commmunity banking communication strategy communication systems community bank community bank ceo community bank merger community bank strategy community banking community bankng comparable transactions compensation design competitive advantage competitive analysis competitive bias competitive bidding competitive intelligence competitive positioning competitive response competitive threats competitor analysis competitve recruiting complementary acquisition confidential information memorandum confidential process confidentiality confidentiality agreements confidentiality management confidentiality protection consensus building consistent performance constraint accepted continuity planning contract management contract negotiation contract obligations contract terms control assessment control dynamics core earnings core processing core processing contract core system migration corporate administration corporate communications corporate culture corporate documents corporate governance cost structure analysis cost synergies covid impact credit concentration credit culture credit demand credit policy credit quality credit trends credit union acquisitions culteral consistency cultural assessment cultural compatibility cultural fit cultural fit concerns cultural keeper cultural knowledge cultural sensitivity cultural transition cultutral fit customer anxiety customer communication customer dependency customer diversification customer experience customer influence customer information customer loyalty customer relationships customer retention customer satisfaction customer service customer trust customers d&o insurnace data management data room management deal announcement deal closing deal comparison deal completion deal confidentiality deal control deal evaluation deal execution deal fatigue deal lawyers deal leverage deal management deal positioning deal process deal protection deal risk deal structure deal structuring deal team deal terms deal timeline deal-killers decision authority decision concentration decision framework decision gravity decision making decision posture decision quality decision-making independence decision-making process deconversion costs definitive agreement delegation delegation skills deliberate decisions deposit behavior deposit diversification deposit growth deposit mix desposit stability diagnostic framework digital transformation director engagement director influence director liability discounted cash flow discretion management diversification dividend policy dividend strategy document management due diligence due diligence preparation duty of care duty of loyalty early termination fees earnings durability earnings impact earnings quality earnings sustainability efficiency ratio electronic delivery embedded potential emotional intelligence emotional preparation employee appreciation employee benefits employee communication employee development employee engagement employee management employee morale employee motivation employee protection employee respect employee retention employee transformation employer branding engagement strategy environmental inspections equity investment executive compensation executive engagement executive leadership executive transition exit planning exit planning for banks exit stages exit strategy expense management experience dependency face-to-face meetings fairness opinion familiar patterns family-owned banks faq development fdic data federal home loan bank fee generation fee income growth fee income oppotunities fee income streams fee structure fiduciary duty fiduciary responsibility final negotiations financial anaiysis financial analysis financial performance financial planning financial projections financial reporting first impressions formal deliberation forward-thinking leadership fragile performance franchise value funding costs future acquirers future leaders future planning future potential general counsel generational shifts generational workforce geographic expansion geographic footprint golden window good faith governance clarity governance effectiveness governance structure gratitude perspective growth narrative growth opportunities growth paths growth potential growth strategy growth targets growth trajectory growth vs. discipline herd mentality hidden value how to sell a bank how to sell your bank human resources implicit understanding incentive structure incentive structures independence independent directors independent thinking individual dependency inflection points informal process informal standards information control information leaks information security inherited assumptions initial offers insider agreements insitutional control institutional authority institutional balance institutional command institutional control institutional direction institutional durability institutional dynamics institutional fragility institutional hygiene institutional knowledge institutional preparedness institutional priorities institutional resilience institutional reslience institutional strength institutional structure institutional weight integration planning integration timeline interview techniques intrinsic value investment banker role investment banker selection investment bankers investment banking ipo (initial public offering) irs 280-g rules key employees key personnel knowledge management knowledge portability knowledge transfer kurt knutson leadership alignment leadership assessment leadership bench leadership centralization leadership change leadership communication leadership confidence leadership dependency leadership depth leadership development leadership distribution leadership grace leadership gratitude leadership independence leadership legacy leadership philosophy leadership pipeline leadership strategy leadership styles leadership transition leadership transitioon legacy brand legacy building legal agreements legal counsel legal documentation legal expertise legal fees legal representation legal responsibilities lending limits letter of intent letter of intent (loi) letter of transmittal leverage leverage building leverage matrix lifecycle management liquidity event loan growth loan participations loan portfolio loan portfolio management loan-to-deposit ratio long-term planning long-term resilience long-term value m&a (mergers & acquisitions) m&a process m&a readiness m&a strategy management assessment management depth management development management independence management meetings management philosophy management succession management team margin management market competition market conditions market cycles market demographics market differentiation market education market intelligence market opportunity market position market positioning market research market specialists market strategy market testing market timing market valuation market value material adverse change maximizing deal value media relations meeting follow-up meeting preparation meeting strategy meeting structure mental health mental hurdles mental preparation merger agreement merger agreements merger consideration merger economics merger integration merger mindset merger of equals mergers & acquisitions (m&a) message coordination midyear review milestone recognition minimum price multi-genrational banks multiple approach valuation negotiating leverage negotiation leverage negotiation preparation negotiation strategy net present value neutral advisory next chapter planning niche strategy non-binding offers non-compete agreements non-core earnings non-disclosure agreements objective analysis ocassional acquirers offer analysis offer comparision offer evaluation one-buyer approach one-on-one meetings operating independence operational assistance operational consistency operational constraints operational decisions operational efficiency operational flexibility operational independence opportunity assessment optionality organizational architecture organizational behavior organizational change organizational clarity organizational culture organizational development organizational drift organizational excellence organizational flexibility organizational inertia organizational memory organizational resilience ownership concentration ownership structure past vs. future focus pattern recognition paying agent payment processing per-share value performance assessment performance managemnt performance metrics performance optimization perfromance continuity perfromance metrics personal fulfillment personal growth physical signage planning cycle planning discipline planning preparation policy development policy interpretation portfolio analysis portfolio diversification portfolio management position assessment position before pressure post-announcement period post-closing celebration post-closing integration post-closing period post-closing process post-closing strategy post-loi management post-merger integration post-sale planning post-sale role power dynamics power shift pre-emptive strategy pre-meeting alignment premium buyers presentation skills press release price negotiation price-to-book multiples priority communication private decision-making proactive planning process control process documentation process formalization process management process transparency professional communication professional development professional growth professional guidance professional identity professional leadership professional presentation professional representation professional reputation professional responsibility proxy materials psychological traps public communication reactive strategy readiness assessment real estate surveys recruitment strategy recurring revenue regulatory approval regulatory burden regulatory compliance relational gravity relationship banking relationship buiding relationship building relationship management relationship risk relationship weight reputation risk resource management responsibility shift retention strategy return on assets (roa) return on investment revenue producers reverse engineering reward systems risk absorption risk assessment risk management risk mitigation risk tolerance roi analysis role adjustment role profiling role profilinig role transition rural banking sale preparation sale strategy sale timing sale-ready sales process sales strategy savvy banker strategies scalable oprations scale advantage scarcity mindset sell your bank sell-side advisory seller psychology seller types seller's mindset selling on your terms selling your bank senior leadership serial acquirers share conversion shareholder alignment shareholder analysis shareholder approval shareholder communication shareholder data shareholder expectations shareholder legacy shareholder meeting shareholder payment shareholder protection shareholder records shareholder relations shareholder return shareholder returns shareholder rights shareholder value shareholders short-term performance silent running perios (pre loi) social media management sop development special meeting stakeholder management stay-put agreements stock certificates stock transfer agent strategic alignment strategic alternatives strategic architecture strategic asset strategic clarity strategic command strategic communications strategic control strategic decision making strategic direction strategic distance strategic erosion strategic fit strategic fit analysis strategic flexibility strategic framework strategic governance strategic growth strategic hiring strategic isolation strategic leadership strategic leverage strategic maneuvering strategic optionality strategic options strategic partnerships strategic perspective strategic planners strategic planning strategic position strategic positioning strategic process strategic research strategic stewardship strategic thinking strategic timing strategic value strategic value creation strategic vision strategic vulnerability strategic window stress management structural clarity structural deficit structural durability structural fragility structural messaging structural readiness structural resilience structural reslience structural strength succession planning succession strategy surplus mindset sustainable growth system conversion system thinking systems and processes systems architecture systems discipline systems thinking tacit knowledge talent acquisition talent assessment talent development talent identification talent management talent protection talent retention talent scarcity talent succession planning tanible book value (tbv) team autonomy team building team confidence team continuity team independence team preparation team recognition technology capabilities technology integration tempo management the art of selling your bank third-party contracts three-step plan time management timeline planning track record training development transaction analysis transaction approval transaction attorneys transaction complettion transaction conditions transaction costs transaction execution transaction management transaction process transaction security transaction timeline transaction timing transferability transition management transition risk treasury management unique value proposition urban banking valuation methodology valuation methods valuations value assessment value creation value drivers value enhancement value equation value maximization value optimization value proposition value-based strategy variation absorption vendor management virtual data room voting process voting rights wealth management websire migration weekly reporting work-life balance workforce planning written offers