Community Bank CEOs: How to Handle Closing Day Without Destroying Morale

 

The deal closed.

Legal counsel confirmed everything is complete.

Documents were exchanged.

The paying agent has funds ready for shareholders.

Your bank's internal accounts now belong to the buyer.

 

Friday afternoon, employees walked out the door under your brand.

Monday morning, they'll w...

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Community Bank CEOs: The 3-Step Plan That Keeps Customers Calm During Mergers

 

Your customers heard the announcement.

Now they're confused.

 

"When does this happen?"

"What changes for me?"

"Do I need to do anything?"

 

Without a clear roadmap, anxiety fills the gap.

Customers start shopping for new banks.

Employees can't answer questions confidently.

Chaos builds...

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